Grandfathered onto Growth plan after launch — no recurring fees ever.
Turn every signup into an activated user.
Stop losing users before they see value with the first Al-powered activation platform that understands user intent and guides users to success.
2.4×
activation lift
45s
stuck detection
Built for activation,
not engagement theater.
Intent-aware onboarding
Cognity AI agent captures user intent and helps them achieve their goal.
Stuck-user detection
Detects when users are struggling and proactively guides them before they drop off.
Milestone celebrations
Celebrates key achievements to keep users progressing toward value.
Ongoing guidance
Provides in-product guidance throughout the user journey, automatically resolving up to 93% of support questions.
Activation analytics
Track activation, time-to-value, drop-offs, and onboarding performance in one place.
The old way vs. Cognity
Without Cognity
- Users struggle to find value and churn
- Every user is forced through the same generic onboarding experience, regardless of their goals
- Friction goes unnoticed until users leave
- Support tickets increase as users get stuck
- Activation, retention, and conversion suffer
- Weeks to set up with engineering
With Cognity
- Users are guided to their first success based on their goals
- Every onboarding journey starts with user intent and is personalised
- Friction is detected in under 45 seconds and addressed in real time
- Users reach value faster with less support
- More signups become activated, successful users
- No code required. Live in minutes.
Three steps. Three minutes.
Simple to install.
Upload docs
Paste or upload your product documentation
Set activation goal
One event name defines success
Paste snippet
Single script tag in your app
2.4×
higher activation for users who chat
−30%
support tickets in the first month
<5 min
average time to go live
“We replaced a 12-step written guide with Cognity in a morning. Users who chat with it activate at more than twice the rate of those who don't.”
Sarah K.
Founder, workflow automation SaaS
“Within a week I could see exactly which page was killing my trial conversions.”
Marcus T.
CTO, B2B analytics
“Support tickets dropped 30% in the first month. Users just figure things out now.”
Priya M.
Head of Product, dev tools
Questions, answered.
How is this different from Intercom or a chatbot?+
Do I need engineering to set this up?+
What counts as an "activation goal"?+
Can I use my existing help documentation?+
Simple, transparent pricing.
Beta teams can lock in the — grandfathered onto Growth after launch.
Starter
For early-stage SaaS teams
What's included
- 1,000 intent captures / month
- 2,000 stuck-user detections / month
- 5,000 MAU tracked / month
- 2,000 triggers / month
- 3 team members · 3 integrations
- Ongoing guidance · basic analytics
- Cognity branding
Growth
For growing teams scaling their product
What's included
- 5,000 intent captures / month
- 10,000 stuck-user detections / month
- 25,000 MAU tracked / month
- 10,000 triggers / month
- 10 team members · unlimited integrations
- Advanced analytics · your branding
- Micro surveys
Enterprise
Custom limits, SSO, and dedicated support for larger teams.
What's included
- Unlimited usage tiers
- Custom integrations & SLAs
- Dedicated onboarding support